Everyone we worked with has been absolutely first rate — extraordinarily helpful, consummately professional, and exceedingly cordial. Expand Collapse Over 5, supervisors of Australian resident and international undergraduates, postgraduate coursework graduates and postgraduate research graduates from Australian universities and non-university higher education institutions participated in the ESS inmaking it the largest ever Australian survey of employers of higher education graduates.
Licencing Abstract In a higher education institution that subscribes to the standards of quality and excellence, it normally becomes part of its routine activities to ensure sustaining its stakeholders with high degree of satisfaction and delight through the regular conduct of customer satisfaction surveys CSSs.
Furthermore, the study sought to test for significant difference in the assessed extent of satisfaction of the participants when they are grouped according to program and student category. The paper includes a survey of students, along with statistics from a number of other reports and studies.
Highly sustainable and competitive HEIs normally subscribe to the requirements of continual improvement, more so when these institutions have in-placed quality management systems and processes. Results for individual non-university higher education institutions NUHEIs are not published as the number of employer responses remains too small.
For most institutions, that kind of prestige is out of reach, so forming a recognizable persona has become essential for them to stand out and improve their efforts in student recruitment. When academic institutions seriously use the results from student satisfaction surveys to better their manifold educational products and services, they often end up seeing the value of student satisfaction approach in ensuring their sustainability and competitive advantage.